Rainbow Au Pairs Privacy Policy


This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us. Please read the following carefully to ensure you understand our views and practices regarding your personal data and how we will treat it.

Click on Table of Contents links to see relevant section of the Terms and Conditions


Rainbow Au Pairs Limited (“We”, “Us”, “Our”, “Rainbow Au Pairs”)is a company registered in England and Wales with the company registration number 06808082 and having its registered office at Yew Tree House, Lewes Road Forest Row, East Sussex RH18 5AA.

For the purposes of the Data Protection Act 1998, Rainbow Au Pairs Limiited is the Data Controller.


2.1 The information which we may collect from you and process are set out as follows:

2.1.1 your name;

2.1.2 your geographical address;

2.1.3 your email address;

2.1.4 your telephone number;

2.1.5 details of your personal and family life including without limitation, medical conditions, sexual orientation, religious beliefs, political views and racial or ethnic origins and personal preferences and opinions;

2.1.6 details of any transactions you carry out through the Website and the fulfilment of your order for Our services;

2.1.7 details of your visits to the Website, including but not limited to location data,traffic data, weblogs and other communication data, and the resources that you access on or via the Website; and

2.1.6 any other information you submit to Us by filling in forms on the Website, completing surveys or through any correspondence with Us.

(collectively, the “Data”).

2.2 If you have provided us with the personal data of another person (“Third Party Personal Data”) you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.


3.1 We use the Data that you provide to Us:

3.1.1 to enable Us to provide the information, products or services that you request from Us or which We feel may be of interest to you, where you have consented to be contacted for such purposes;

3.1.2 to ensure that content from our Website is presented in the most effective manner for you and your computer;
3.1.3 to enable Us to carry out Our obligations arising from any contracts entered into between you and Us;

3.1.4 to alert you to any product and service changes and updated information; and

3.1.5 to allow you to participate in interactive features of Our service, when you choose to..

3.2 We may have to disclose Your Data to a third party located outside the EEA in order to provide the services to you. If you do not wish for us to do so, please contact us using the contact details set out in paragraph 9. In such cases, we may not be able to provide you with the services relevant to you.

3.3 We may at times send you marketing information about our latest services which may be relevant to you. In the event you do not wish for us to use Your Data for administration and such marketing purposes, please either

3.2.1 tick the opt-out box when you have registered with us; or

3.2.2 click on the “Unsubscribe” link in the emails we have sent to you (if any); or

3.2.3 contact us using the details set out in paragraph 9 and advising us of your intention to be removed from our marketing database.

3.4 We shall not disclose Your Data to any third party unless we are required to do so by law or such disclosure is necessary in order for Us to fulfil Our contractual obligations to you.

3.5 We shall also not share Your Data with any of our marketing affiliates unless we have procured your express consent to do so.


4.1 We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used. Unfortunately, the transmission of information via the internet is not entirely secure and, although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.

4.2 If your personal details change or if you have any queries about how we use Your Data, please notify us using the contact details set out in paragraph 9.

4.3 We will endeavour to update Your Data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.


5.1 In accordance with the Data Protection Act, You are entitled to ask for a copy of any personal data that we hold about you (for which we may charge a small fee) and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please email us at cynthia@rainbowaupairs.co.uk.

5.2 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes we use to collect your data. You can also exercise the right at any time by contacting us using our contact details set out below.

5.2 www.rainbowaupairs.co.uk or any designated unique resource locator (“Website”) may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


6.1 We may disclose Your Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).

6.2 We may disclose Your Data to third parties:

6.2.1 in the event that we sell or buy any business or assets, in which case we may disclose Your Data to the prospective seller or buyer (the disclosure of which shall be made under non-disclosure agreements) of such business or assets; or

6.2.2 if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;

6.2.3 if we are under a duty to disclose or share Your Data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other relevant agreements; or to protect our rights, property, or safety and those of our customers, or third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection; or

6.2.4 to protect the rights, property or safety of Rainbow Au Pairs, the Website, our users and any third party We interact with to provide the Website.


7.1 We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our Website. Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your choices in the Website.

7.2 You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.

7.3 Please note that when you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.


8.1 We reserve the right to modify this Privacy Policy at any time. Any changes we may make to this Privacy Policy document in the future will be notified and made available to you using the Website.


Please direct any queries about this Privacy Policy to:

Rainbow Au Pairs Limited
Yew Tree House
Lewes Road
Forest Row
East Sussex RH18 5AA

Telephone: 01342 822786
Email : cynthia@rainbowaupairs.co.uk

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