Client Testimonials

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Fantastic as always. Efficient, supportive & effective. Outstanding service!Returning Customer

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  • Dear Cynthia,
    When I called Rainbow Au Pairs I had never had an au pair before and didn't know where to start or what to expect.
    I am writing to thank you for all your help finding Nicoleta. Particularly when it came to the details: helping me to ask the right questions when I spoke to her on the telephone; write down what I expected her duties to be; sorting out the offer for her to become our au pair and enrolling her in to a suitable College. All these things I thought were going to be very daunting tasks but became very easy with your help.
    Nicoleta is now settled in our home and has become part of our lives. With your help I have been able to make her duties clear, which has meant that we both know what we can expect from each other. She is a lovely girl, friendly, chatty and helps even when it is above her duties. The children adore her and she spends a great deal of time with them - playing, reading and even helps them with their school work. This is as well as their day to day care, which I did not expect.
    Your help to settle her by introducing her to others in the area I think too will help her become a happy member of our family by giving her the opportunity to have her own life away from home.
    Thank you again
    New to hosting an Au Pair
  • Having used many au pair agencies - Rainbow Au pairs stands out as one of excellence. With 24 hours to find someone, the service was friendly, timely and above all Cynthia listened to the needs of my family. The search was not simply about the finders fee but a quality pre and post service. Thank you for making the process painless, enjoyable and efficient. I would recommend Rainbow Au pairs to anyone who believes in finding a home that works for both the family and the au pair.Experienced users of Au Pair Agencies
  • Cynthia helped us find our au pair Darius.  She is great at really trying to ascertain the right person for a family.  She took a lot of time in speaking with me to find out who would fit well with our family.  In the end we employed Darius, he is very able, willing, positive, sociable and great with the boys.  Cynthia works very hard at her job taking time to get to know a family’s needs as well as that of the au pair.  Her keenness to bring the au pairs under her wing and provide them with a social link point is vital to their getting on in a new place.  I highly recommend her for her professionalism and genuine care of all involved.Returning Customer
  • Fantastic as always. Efficient, supportive & effective. Outstanding service!Returning Customer
  • Cynthia helped us find our au pair Darius.  She is great at really trying to ascertain the right person for a family.  She took a lot of time in speaking with me to find out who would fit well with our family.  In the end we employed Darius, he is very able, willing, positive, sociable and great with the boys.  Cynthia works very hard at her job taking time to get to know a family’s needs as well as that of the au pair.  Her keenness to bring the au pairs under her wing and provide them with a social link point is vital to their getting on in a new place.  I highly recommend her for her professionalism and genuine care of all involved.Wanted a Girl, but matched with an ideal Boy Candidate
  • So refreshing to have such a personal service from an au pair agency, where the applicants were perfectly matched with our requirements.  Olga has been an enormous success and fitted in with our family from day one.  I thoroughly recommend Rainbow Au Pairs.Family who Needed a Driver
  • We were truly delighted with the hands on attention and care we received from Rainbow Au Pairs. Cynthia worked very hard for us to find the perfect shortlist and to make sure we would be compatible with the girls. It was then up to us to make the final decision. There was a lot of support offered and we gladly took it. Cynthia was always available to advise and offer assistance and answer all our questions. She was always honest and told us “how it was” even if we didn’t want to hear it. This is what we appreciated the most. We would have no hesitation in recommending Rainbow Au Pairs and their professional service to our friends.Busy Professional Family with little time to find their own Au Pair
  • I would like to say how much of a change to our lives it is having an Au Pair, we have three children and both work so our lives are very hectic. This is the second time that I have used Rainbow Au Pairs and the service has been excellent. Once Cynthia knows my requirements she is very thorough to match our criteria with the right Au Pair. Guidance is then provided with interviewing and contracts. I have no hesitation in recommending her to my friends which 4 others have now used the same agency with the same success as I have.
    I continue to recommend Cynthia and will also continue to use her services in the future.
     
    Thank you for helping us.
     
    Amanda and family  xxDelighted returning customer
  • Hi Cynthia
     
    Well what can I say....:)
     
    Since I first spoke to you on the phone in May/June 10, I have found you to be more than helpful and very efficient.  You have helped the family to find a suitable Au pair, smoothed over any problems that there may have been with travel arrangements and have been very understanding when the invoice wouldn't go through. 
     
    You have also advised the best way for Clothilde to be introduced into the Aupair world and I am pleased to say that since speaking to you, she has met an Au Pair who lives in a near by town through a web site which she met today for coffee.  Clo, is a very friendly girl and has also met some french girls when out shopping as she heard them speaking french, so introduced her self.
     
    All in all I am very pleased with the service that you have provided and have and will continue to pass your name onto anyone who may need your help.
    Appreciated level of support
  • From our point of view she’s doing incredibly well, she’s making a huge effort to settle in even though unsurprisingly she’s been quite homesick but she’s stuck it out and with a lot of help from skype and us keeping her busy hopefully we’ve got through the worst bit and she’s looking to the future. She’s settled into english classes, navigating some new friends and doing really well with both my parents and my children so hats off to her!!! Certainly she’ll be missed when she does go and we’ll need another I think !!
    Au Pair just arrived
  • Hi Cynthia, 
    From the first contact I have been impressed by your keen efficiency and your personal service. You extend far beyond the "normal" response other agencies offer. You've been on hand to talk though the huge range of issues involved with having an Au Pair, all times of the day and night, and your honesty and humour has been greatly appreciated. I will gladly recommend you.
     
    Kind regards,
     
    Sarah Service beyond what I have experienced from other agencies
  • Hi Cynthia
     
    Had great service from you.  Prompt response to my initial enquiry and speedy resolution once I'd made  my choice.
     
    Mirela is working out beautifully, she is a real asset.  I like the fact that she is a bit older and knows what needs to be done and just gets on with it.  We are very pleased.Liked the speedy service
  • Hi Cynthia, 
    I found Rainbow Au Pairs via recommendation from two of my friends. To be honest of I’d looked at the website I probably wouldn’t have made contact as I didn’t think that my area was covered.
     
    From our first conversation the process was very easy. All my questions were answered and I felt as though I could ask anything, regardless of how silly it sounded to me, being an Au Pair family novice! By the end of the same day I had, via email, a selection of 12 Au Pair details, with letters from them, references, medical forms and police checks. I put together a shortlist (with the help of my children!) who we telephoned on the Saturday morning. By the time I had put my children to bed that evening, we had confirmation that our first choice had liked us as much as we’d liked her and we started making arrangements for her start date!New to Au Pairs
  • Dear Cyn.
    Your service was fantastic and i would definitely recommend you and use you.

    I think like you said i was too picky with what i wanted and you were honest, so i was the problem..but you were very patient with me and never gave up!
    All is well here with the Au pair, English language is a little bit of a problem but we are getting there. After all the hassle of looking for a driver, he does not feel comfortable to drive so he is taking the bus...ironic!! but at least i know a driver is not essential any more. Well still early days but going OK at the moment.

    AugustaAppreciated your honest, no nonsense approach!
  • Dear Cynthia
     
    I found Rainbow AuPairs to be the best agency I dealt with.  You have a very personal approach and gave me lots of sound advice.  I felt you were generally trying to help my family find the best au pair for us rather than ‘match a person ... job done’ approach which i felt with many of the other agencies.  I am sorry that the girl you put forward didn’t work out but we will definitely ask you to help us in the future.
     
    Kind regards
    MeganLiked personal touch. Felt you were looking for the best Au Pair for us
  • Dear Cynthia,
    we are very happy with Valentine.She is helpful,flexible and the kids like her very much.she is now since 2 weeks with us.so far,so good.
    thank you for all your work.
    kind regards,
    stefanieSo far so good!

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